NUMBER: 23-047-06
DATE: October 21, 2006

Cracked Windshield

Windshield cracks caused by an impact from a foreign object; (i.e. stone) are often difficult
to identify. The following assessment should be used to verify the presence of an impact
chip on the crack.

If no obvious impact chip is present, run a ball point pen along the crack and feel for a
slight drop or pit in the glass. If a slight drop or pit in the glass is present, this indicates a
small impact caused the crack. If the molding contains a witness mark or dent from an
impact, inspect under the molding for an impact chip in the same manner.

Cracks caused by an impact are not warrantable.

Jeep JK TSB 23-046-06